#NeverDull2016 Year in Review

At the beginning of the year I was asked by several people, and challenged by several more to come up with a word or theme for 2016. I am not really a goal setter. I do not have enough organization as a personality to plan things out well…Nor do I enjoy it. I more often than not fake being organized, and typically use all of my organizational capacity for my job.

However, this year I decided to try to pick a word or theme. So, I picked “Never Dull”. It felt like a way of focusing on all the big and little things, noticing how interesting and worth while life can be. After having a few hard years, I needed a year not focused on healing or regrowing, but instead a year focused on the life I have, the good, bad, interesting, growing, and adventures that can be found every day!

Thus, #neverdull2016 became my social media hashtag.

You can read my 2015 year in review posts here.

So, what a year 2016 was!

January

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We had a record-breaking snowstorm in DC, with over 30 inches of snow in 24 hours.
My sister came to visit, and I surprised her with a whirlwind trip to NYC.

February

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Uganda team meetings started! #Ugandaexcited
I studied Romans with a group of other leaders.
I got to tour the Capitol building for the first time.

March

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Threw a bachelorette weekend for one of my best friends.
We continued our Easter tradition and several college best friends came and stayed. – We failed again at going to the top of the Washington Monument lol
I started my big side tattoo!

April

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One of my girls from MI came to visit for her Spring Break.
I went to Philly and got to hang out with some of my favorites.
Threw a super fun fundraising house party for clean water wells in Uganda.
I also started having much more regular meetings with other churches to talk about First Impressions things.

May

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One of my best friends got married! #Howboutthemappels
Our Uganda meetings started happening twice a month!
People continued to join us at the gym haha

June

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We had the 2nd Annual Race for H2Ope Run/Walk fundraising event for our Uganda mission.
I went to Nashville, did a whirlwind visit, and helped her drive back to DC for the summer.
I continued my tattoo process.
I got to help teach dance classes throughout the summer with a super fun group of ladies!

July

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I finished my tattoo just in time for it to heal before going to Uganda!
Our team went to Uganda and dug 2 clean water wells! You can read more about it here.
Our house shifted as one roommate left and a new one began living with us.

August

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I spent the first 8 days of the month in Uganda.
I went on my first date in a year – Had a great time, but it didn’t go anywhere.
We did a presentation at the Fairfax JDC about our work in Uganda.

September

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I went to Disney World for the first time! – With a ton of my family! It was awesome!
Family Dinner Mondays started up again for the fall. – It has been such an amazing weekly time!
College friends had a free weekend, so they came to visit and we all headed to the beach!
A group of us undertook project get Amy’s iron up.. which meant a more strict diet than normal; it sucked and was great all at the same time.
I put all of my roommates on a traveling ban because we travel SO much…. it failed miserably. lol

October

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I went to visit 6 churches to learn from them and deemed it my #tourdechurches – It was amazing!
Our church celebrated its 20th anniversary.
My little brother’s wife had their first baby! – She’s so cute!

November

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I was able to go to Puerto Rico for free cause I have lucky friends haha
I had to say goodbye to friends who followed a God-given dream across the country.
My roommates and I are now fluent in food as a love language.
I finally finished my “corner office” for my consulting work!

December

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This is always one of my favorite months in DC. There’s so much happening, fun parties and sweet time with friends.
I got to spend a lot of time with my family for Christmas, it was amazing.
I got to snuggle my new niece.

Overall

I feel like this year was full of adventures, big, small, and everything in between.

How did this year compare to what I thought it would be? – You can see some of my goals and predictions here.

In some ways I feel like it was pretty spot on… In others it was close, and obviously in some ways it was totally different.

In general, my sentiments are: What a beautiful year it has been.

I find myself grateful. Incredibly grateful that I was able to experience such amazing things this year with so many wonderful and amazing people. I feel rich with friendships and people I love. I am grateful for the adventures and the laughter. What an incredible year full of ups and downs and everything in between.

#Neverdull2016

First Impressions Church Resources and Where to Get Them

One of the best parts of my #tourdechurches trip was that I got a slew of resources from other churches, learned how they do guest services, guest relations, hospitality, and of course manage and train their volunteers!

At least once, if not two or three times throughout the month I get contacted by another church looking for resources, trainings, and simply wanting to talk and learn from each other. My favorite part is that they are all sizes, shapes, and colors. Everyone is looking to collaborate and learn, it is a beautiful picture of how God will grow and move His church. I love that my job allows me the chance to get to network with these other churches, to learn from them, and share what I have learned.

One of the biggest things I have realized as I learn more about what I do: there is a severe lack of information about First Impressions for churches. – Even if you expand your search to guest services, guest relations, hospitality etc.. there is very little (compared to pastoring, leadership, discipleship, worship, prayer, and kids/youth ministries etc..) that can serve as a resource or training. Most of what you find are basic “tips” buzzfeed style. So, because of the lack of information, I have begun to compile information to share with you.. The best part, most of it is FREE! Boom. Winning.

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Materials for guests and volunteers at Elevation Church

Lots of churches have created their own materials and resources, but there’s little out there for assistance to learn and grow from other churches like other ministry areas.

My goal is to create a place and begin networking to find information, to learn, and share. Some of this will be excellent and others mediocre.. The helpfulness of the resources will depend on your needs and church culture most likely.

I am hugely passionate about First Impressions and the Church; it matters to me a lot. I love when I get to train my own leaders and volunteers, or when I get to spend time with other churches doing the same thing. #Sameteam

I want to become a resource for people trying to learn how to reach others from different cultures, beliefs, backgrounds better. Understanding where they are coming from so you know how to engage with them, make them feel loved and cared for is hugely important. Paul was so great at this!

When I went on my Tour de Churches (You can read a bit about it here), I learned some cool things that you should know!

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A few of the Grow Network Materials

Church of the Highlands in Birmingham Alabama has a Grow Network, and IT IS FREE. You can sign up and they will help you grow your church! They have thousands of resources… all free!

Also, while I am at it, here are a few articles I have found on Hospitality and First Impressions for the Church. (Most of which are a couple of years old at this point):

Should Your Church Stop Having a Stand and Greet Time? – By Thom Rainer

Top Ten Ways Churches Drive Away First-Time Guests – By: Thom Rainer

Christian Hospitality is Key to Being and Inviting Church – Huffington Post

Inviting Someone to Church Without Being Awkward – Existence Church

Many of the resources I have found, like these below, are more just basics…
Sort of like a “First Impressions or Hospitality 101” for Churches:

Implementing Hospitality – Churchleadership.org

Fix Your Church Hospitality 

First Impressions: Ten Ways to Make Guests Feel Welcome

Then, there are some very helpful “outsider” perspectives that I think everyone should read, consider, and share with other church attenders to help everyone understand:

10 Common First Impressions Mistakes that Churches Make

Also, because I think it is helpful Google Church First Impressions and learn more… Read it all! – No, seriously, read as much as you can from as many different perspectives as possible.

Become a student of what it feels like to be an outsider to the church; because the longer you have been an ‘insider’ the harder it is to remember what it was like to be an outsider.

 

What does Scripture say about First Impressions?

Read more about the topic here, here, and here! – Also, keep coming back because I will be blogging more about the scriptural basis for First Impressions in the upcoming weeks and months. Coming soon are some stories that help to put all of this into perspective as to why First Impressions at Churches matters so much to me.

More resources and blog posts to come.

Do you have Hospitality, First Impressions resources and materials to share?

Do you have any questions?

Comment below!

First Impressions

My official job title is First Impressions Director for NCC. I love my job, it is challenging in a plethora of ways, but it also feeds into my strengths and passions and allows me to create space to learn more about people and how to reach them better; and then teach that to others.

The number one question I get asked is “What is a First Impressions Director?” – The  simplest way to explain it is: Anything that would be your first impression when you go to church; all of that falls under my responsibilities in one way or another. Meaning, it includes Hospitality, Connections, safety, setup and tear down, lobby, signage and of course coordinating volunteers that make all of these things possible… “and other duties as assigned” haha

Thankfully my more than a decades worth of marketing background lends itself quite nicely to my role, as does my research for marketing clients that I do on the side.

Two or more times a month someone from  another church will contact me looking for resources, trainings, general help, and sometimes just for someone to know how hard it is. The thing I find amazing is that these people are from around the country of varying sizes with different denominations, backgrounds and so many additional factors that play into their church. I love talking to and helping these churches. I love learning from and collaborating with them because there is always something to be learned for me as well!

I have found that there is very little out there in terms of resources for churches on the who/what/where/when/why and how of First Impressions/Hospitality. – That is NOT to say that churches haven’t created amazing teams, resources, trainings, or programs themselves; it is just not a topic that others can easily learn from like pastoring, discipleship, leadership, or worship in the church. There is significantly less available in terms of resources on the topic and there are no conferences that I have found.

Some questions I get often (and my answers):

Why First Impressions?
If you read through scripture, it actually is very clear that God cares very much about First Impressions. I think the reason behind it varies depending on where you read in scripture, but it is clear, for a dozen reasons it is important… But, it also looks different in different cultures. Read Exodus and Numbers about the creation and descriptions of the Temple… There is a RIDICULOUS amount of attention to detail. God cares about the colors, metals, fabrics, people, location and frequency of the Old Testament Temple. – In fact he cares so much, that if it is handled or approached inappropriately He MAY CHOOSE to kill you instantly. Dang.

Included in First Impressions is Hospitality, which scripture actually talks about as required character trait for Elders (1 Timothy 3:2) and Bishops (Titus 1:8) as well as being a command for all believers (1 Peter 4:9).

But, it is also something we are to PRACTICE and learn how to extend it (Romans 12:13). (wording is different depending on translation for this verse)

Is First Impressions just a fancy hipster name?

Maybe the title itself to could to some degree be considered a trend, however the cultural relevance, spirit and motivation behind it are based solidly in scripture.

How do I know this?

The care that God took with the Temple.
How Paul was careful to learn about the cultures he went to in order to spread the Gospel more effectively.

Included in First Impressions is Hospitality, which is not as simple and fluffy as we can make it to be in church ministry world.

The word “hospitality” is directly descended from the Latin “hospitalitas,” which means, “to be friendly or kind to strangers or guests.”

The Greek words φιλονεξία and φιλόξενος are translated “hospitality” in scripture, and literally mean “to show love to strangers.”

In order to love, be friendly or kind to strangers, you must know and understand them. – If you do not understand them, you risk the chance of offending them, making them feel awkward, creating anxiety or giving them a bad experience… And ultimately this means they are more than likely going to miss the encounter with Jesus because their focus will be elsewhere.

Know the culture of those you are engaging with.

Remove any and all barriers that you can, so that satan cannot use stupid and simple distractions to prevent them from hearing the Gospel.

We are also commanded to show hospitality to one another without complaint. (1 Peter 4:9)
Hospitality is a way we “may entertain angels” without knowing it. (Hebrews 13:2) – (uhm what?!)

But, WHY is First Impressions important?

Because, as believers, it is our job to do whatever we can to spread the Gospel. If that means paying special attention and changing our presentation, approach, signage, language, lingo, and adjusting it so that people (who do not currently know Christ) have the chance to hear the words of Jesus without hinderance: Then do that. – No excuses.

When you are in ministry, in the church world (or in everyday life), it is my personal (views are my own) belief that it is YOUR responsibility to be like Paul, and adjust yourself to reach those around you better.

If we have to change the words used in order for people to better understand the life changing message of Christ. Then adjust.

Changing the language was the whole purpose behind The Message translation of the Bible.

Instead of fighting someone’s culture, as believers, it is our job to use their culture to help us communicate effectively and clearly with them. Changing the language to communicate clearly is found throughout scripture: Jesus did this, Paul did this, the Holy Spirit did this in Acts so that people could take the Gospel back to their cultures in their language and understanding.

First Impressions matter, it works diligently and hard with a passion for others in creating space for people to encounter and know that they belong and are loved exactly where they are today.

That One Time I Bought a Puppy…

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Remember that one time about 3 1/2 years ago that I bought a puppy?

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Cute. Sweet. Little tiny puppy.

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And then he started growing…. In size and personality.

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I knew my sweet pups would grow.. and grow.IMG_0977

I just didn’t realize that he would continue to grow, and grow, and grow.. and of course grow!

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I got the pups because I’ve always wanted a “large dog”.. It’s actually on my bucket list. So, I went through large dog breeds, and researched their personalities, quirks, aggressiveness, and then compared them to the lifestyle I have to make sure things matched.

Great Dane, that’s the breed I settled on, cause why not “go big”… and if I’m going big, why not get a male so I would have the bigger version of big.

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Growing up, we had “medium-large” mutt dogs… aka little tiny puppies in comparison and let’s be honest, no one gave a second glance to.

So, as mentioned, my pups continued to grow… I learned how to train him, keeping in mind how big he would get, and wanting to make sure I trained him to be large. Which meant, training him to not take food, to not tear things up, to sit, stay, leave it, no, go, move, get out-of-the-way, come, back up, and a plethora of other practical commands.IMG_4453

Trust, “leave it” and “get out-of-the-way” are two of the most handy commands to teach a Great Dane.
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Never before did I realize how much attention he would bring to us himself. How many of the same questions I would have to answer repeatedly on the same walk. How many times I would have to tell people his weight, name, breed, and name again because they misunderstood me the first time!

IMG_3053 My pups and I have moved six times in the course of our life together. We have traveled literally more miles than I can remember. He is ever my companion, snuggling on the one piece of furniture he’s allowed on, and getting to go bye-bye are his two favorite things.

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He is stubborn, lively, silly, pushy, rude, friendly, and cuddly…. possibly all reflections of his owner!IMG_6078

The pups and I have been through some rough seasons of life, some really fun ones, and everything in between.IMG_1207

He is the best “party trick” that there is, and at (currently) 205lbs he is the largest dog most everyone (including myself) have ever met.

He is loving, but there are some pretty serious dangers in having such a large dog… He has also accidentally broken a bone in my foot from stepping out of a vehicle directly onto my foot. He has hip-checked me and caused me to slam into things, which has caused lots of bruises. – Once in the bathtub when I was trying to bathe him, and I was hip-checked cause he shifted… I was sure I had almost died. He has stepped on, sat on, laid on, and of course pawed at me causing a plethora of minor cuts and bruises.IMG_3834

Sometimes, I find myself annoyed at him, frustrated with him, and having a lot of extra work because of him. But, then I am reminded of how perfectly suited of a companion he is for me.

 

All the snuggles and kisses make it worth it!

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Remember that one time I got a puppy? While that created some of the most work for myself, it has been one of the best decisions I’ve ever made for myself.IMG_4169

….. But, for the love, please stop asking if he’s a horse or I have a saddle for him! – I’m tired of laughing at that same lame joke!

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The Martha Struggle…

I am a part of a Bible study going through A Discipleship Journey book by David Buehring.

The book is more or less the type of study that whatever you put into it, is what you will get out of it. On the surface it seems simple, basic, and maybe a bit obvious in content. However, with all the points and across each chapter there is scripture to back it up… and we were encouraged to look up the passages “unless we know them by heart and could spit them out.”

Admittedly, I was more interested in the people in the group doing the study than actually the study itself. However, I have discovered that this study actually does help you to see correlations and scripture differently than if I would be just reading the Bible. The way things are put together and connected helps link themes and threads throughout scripture; which is always interesting to me.

I also find that in my head, I always have more time than it takes in reality to actually go through each chapter. – accidental procrastination at its finest.

Recently, we were talking and learning about hearing the voice of God. In the study, it took us through where and how God speaks throughout scripture… Which of course, also lead us to talking through the various things that get in the way of us hearing His voice.

In Luke, there’s a part that talks about Jesus going to visit and stay with two sisters.. Mary and Martha. Mary is enthralled, and just sitting at the feet of Jesus soaking it all in, while Martha is busy trying to get dinner together and all the ‘things’ involved with having guests come and stay. I imagine she wanted everything to be perfect.. Viewing her diligence and hospitality as being her gifting and how she showed her love and care for her guests.

If you don’t know the story, Martha finally gets frustrated and goes to Jesus complaining and asking Him, ‘Don’t you care that I’m doing all of these things and Mary is being lazy and sitting around letting me do all the work? I too would love to join but things have to get done!’ (My own paraphrase of what she said)

Can’t you just feel her frustration? – ‘No one will eat if EVERYONE just sat around all day listening to Jesus talk! It is just logical and practical!’ (Still my own addition to the thoughts of Martha)

Martha WANTS to sit and listen too.. But her understanding of responsibility requires her to get up and do the work needed.

So, how does Jesus respond?… By essentially telling Martha to leave Mary alone, she’s chosen the ‘better’ path.

Because I love thinking through ‘what would I do if I were in that situation?…

I would be so mad if I were her!

My response would probably have been to cross my arms, get my sassy face on, and say: ‘ok, fine then. I too will sit, and then no one will get dinner and we will all starve! Then what will we do?’
If you know me, you’ve likely experienced my logic and sass rolled into one moment (it happens frequently)!

However, because Jesus is the amazing teacher/God rolled into one, He would likely respond reproachfully. Something along the lines of how I don’t ‘need’ to do anything for Him, His kingdom is perfectly capable without me… and then He would do another miracle and snap His fingers giving everyone a food spread like only God could give…

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And… I would probably still be mad..

But more out of pride and defiance than anything legitimate… Only to be repentant and understanding of how wrong I was late into the night as I mulled it over when I should have been sleeping.

The struggle is SO real.

Things have to get done. Life has to have people who are doers, movers and shakers!.. How can it be that the one who is ‘lazy’ and sitting to learn be the one who has chosen correctly?!
The heart. It all (always) boils down to the heart.

How do we know? Because of passages like Matthew 25 where it was the people who have DONE things and loved people who truly knew him.

It all always boils down to a heart thing.

God does not need our work, we are not doing Him any favors when we get too busy in our ministry to know Him well.

I am in a season of too busy in ministry… Actually no, that is not accurate. I’m too lazy in my free time by choosing to watch tv online rather than open my Bible. 😒

It is definitely a good reminder of the heart of my actions needing to be about taking the time to sit and soak in time with Jesus, and knowing when it is the time and place to do things… But, not to confuse the busyness with being a good replacement of time spent.

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Generosity is the Key…

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I have always sorta known that being generous was important. Without realizing it, I saw it growing up in my parents, aunts and uncles, grandparents etc.. I understood that they were kind and loving, but I do not think I interpreted their actions as generous at the time because it was just sorta how they were.

Grandparents on both sides of my family were generous with food… Literally feeding everyone who came and went from their house. People in my family seem to be known for taking people in to live with them… and feeding them. They always had things to give them, and lived a life that repeatedly said “people are more important than things” – Sometimes actually repeating this mantra.

Now that I am grown, and trying my best at this adulting thing, I have realized so many of the ways that my parents were generous. My parents never ran out of time for you. Hours upon hours have been spent talking and spending time with people in my house growing up. Sometimes it was me and my siblings that needed the time, other instances it was cousins or other family members, students, co-workers, friends; regardless, my parents have always been generous with their time.

Growing up it would drive me bonkers because we were endlessly late places. – Why? Why could my dad not stop talking and get in the car so we could go?!… Looking back, so many hours were spent in parking lots and at restaurants giving people what only my dad could give, and what people needed most: his time. People are drawn to my parents, to their kindness, to their wisdom, to their knowledge, to their genuine authenticity, and to the joy and love that they spill out to everyone. Whether people realized it or not, they have always been drawn to the way that Jesus exudes from my parents.

Thankfully, I feel like these traits of my parents has been passed on to me and all of my siblings.

I never totally understood growing up what was happening because generosity was just a part of our family… But, because we did not have money, I had separated in my mind that generosity was supposed to mean with your money, everything else was sorta just how my family was.

As an adult, I realize how flawed and totally wrong that perspective was. So totally wrong.

Being generous certainly can include money.. which is why I think tithing and gifting is so important. It helps you separate yourself from the control that money can have on you. But, in reality, generosity is so much more pervasive and multi-dimensional that just currency.

Generosity of any kind changes people’s lives.

Generosity has a rippling effect that impacts people we will never meet face to face.

I find that as I get older, I take note of the generous people in my lives and are drawn to them, respect them, and desire to surround myself with them at an ever-increasing level.

Two of the most generous people I have ever met are my lead pastor Mark Batterson and his wife Lora. I do not really understand how they always find the time, money, and attitudes of generosity, but they do, endlessly. Pastor Mark says all the time that he wants those who know him best to respect him the most; and it is true. The more you get to know him, the more you respect him; I am fascinated by how true this fact plays out, even working at the church that he has been pastoring for 20 years! He and his wife’s giving spirits are so built into their lives that I do not even think they realize some of the ways they are generous. Interactions with them are teeming with graciousness, kindness, and generosity… So much so that it is tangible!

Sometimes, I think my friends get tired of how much I love and respect this next person (who I have only met once); but Josh Garrels is another person whose generosity has made a huge difference in my life. I shared once a while ago about how much his generosity weathered me through a horrible season because he put his albums up on Noisetrade for free. This week I was once again reminded of his double blessing generosity; he put out on Noisetrade an anniversary album that included bonus tracks, and instrumental tracks from his album Home. While the album is free until April 28th, he also included a note that any tips you leave him on Noisetrade will be donated to World Relief and One Million Thumbprints (Check them out, it’s pretty amazing).  – All I could think is of the abundant generosity that exhibits of him and his wife!

Here I am as an adult, finding that the most generous thing I have to offer is my time, my joy, my kindness… and a little food certainly doesn’t hurt. People are more important than things, and letting people become more of “my people” and join my community is one of the most generous things I can do. And, oh how I love it.

I cannot always give money, but I can always give time. – Especially as I become more diligent with my time management.

I think the world can absolutely become a better place with more kindness, more generosity, and more stepping into community that is hard to love people well.

Generosity is the key to changing the world one impactful moment at a time.

31 Birthday Loves

I turned 31 last week.

I love birthdays, and this one was no different… Only it was so different in many ways.

I wanted to celebrate with a brunch!… So we did. While we were dumped on with 30 inches of snow! (Winter and I have a long history of hatred for one another)

My sister came to visit, and we had a blast. – She will never know how much I love her and cherish her. It amazes me that she is truly 12 1/2 years younger than me because our relationship is so sweet and fun and funny!

My sister, a friend and I went on a whirlwind trip to NYC, and it was one of the best days! Exhausting, but so much fun!

I had to work long hours on my birthday and the day after (thankfully I very much like my job), but we still found time to do so much celebrating with breakfast with the roomies, dinner and an amazing and intense movie (13 Hours), another surprise dinner the day after with SO many of my favorite peoples, and then yet another surprise of going shooting at a gun range… Which means I can now cross off Revolver from the guns I want to shoot list!

So much love, but what made it truly amazing was the hundreds (and I truly mean hundreds without exaggeration) hugs, happy birthday songs, phone calls, e-mails, text messages, pictures, and social media posts wishing me a happy birthday.. Sweet notes, full of love, encouragement, and prayers… Not to mention the cupcakes, edible arrangements, flowers, gifts, and cards.

Overwhelming in the absolute best way possible.

Never in my life have I felt such a consistent outpouring of love and excitement.

So, while I think I was able to respond to everyone and thank them, I want to be sure and let you all know how grateful I am…

Thank you for loving me, speaking into my life, seeing the best in me, celebrating me, praying for me, and for all of the big and small ways that you choose to do life with me!
Thank you for laughing with and at me, encouraging me, helping to make me better each day, and for caring so much about me!

What an amazing birthday completely overflowing with love, 31 is going to be an amazing year!

Thank you for loving me on my 31st birthday week!

#NeverDull2016