First Impressions Church Resources and Where to Get Them

One of the best parts of my #tourdechurches trip was that I got a slew of resources from other churches, learned how they do guest services, guest relations, hospitality, and of course manage and train their volunteers!

At least once, if not two or three times throughout the month I get contacted by another church looking for resources, trainings, and simply wanting to talk and learn from each other. My favorite part is that they are all sizes, shapes, and colors. Everyone is looking to collaborate and learn, it is a beautiful picture of how God will grow and move His church. I love that my job allows me the chance to get to network with these other churches, to learn from them, and share what I have learned.

One of the biggest things I have realized as I learn more about what I do: there is a severe lack of information about First Impressions for churches. – Even if you expand your search to guest services, guest relations, hospitality etc.. there is very little (compared to pastoring, leadership, discipleship, worship, prayer, and kids/youth ministries etc..) that can serve as a resource or training. Most of what you find are basic “tips” buzzfeed style. So, because of the lack of information, I have begun to compile information to share with you.. The best part, most of it is FREE! Boom. Winning.

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Materials for guests and volunteers at Elevation Church

Lots of churches have created their own materials and resources, but there’s little out there for assistance to learn and grow from other churches like other ministry areas.

My goal is to create a place and begin networking to find information, to learn, and share. Some of this will be excellent and others mediocre.. The helpfulness of the resources will depend on your needs and church culture most likely.

I am hugely passionate about First Impressions and the Church; it matters to me a lot. I love when I get to train my own leaders and volunteers, or when I get to spend time with other churches doing the same thing. #Sameteam

I want to become a resource for people trying to learn how to reach others from different cultures, beliefs, backgrounds better. Understanding where they are coming from so you know how to engage with them, make them feel loved and cared for is hugely important. Paul was so great at this!

When I went on my Tour de Churches (You can read a bit about it here), I learned some cool things that you should know!

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A few of the Grow Network Materials

Church of the Highlands in Birmingham Alabama has a Grow Network, and IT IS FREE. You can sign up and they will help you grow your church! They have thousands of resources… all free!

Also, while I am at it, here are a few articles I have found on Hospitality and First Impressions for the Church. (Most of which are a couple of years old at this point):

Should Your Church Stop Having a Stand and Greet Time? – By Thom Rainer

Top Ten Ways Churches Drive Away First-Time Guests – By: Thom Rainer

Christian Hospitality is Key to Being and Inviting Church – Huffington Post

Inviting Someone to Church Without Being Awkward – Existence Church

Many of the resources I have found, like these below, are more just basics…
Sort of like a “First Impressions or Hospitality 101” for Churches:

Implementing Hospitality – Churchleadership.org

Fix Your Church Hospitality 

First Impressions: Ten Ways to Make Guests Feel Welcome

Then, there are some very helpful “outsider” perspectives that I think everyone should read, consider, and share with other church attenders to help everyone understand:

10 Common First Impressions Mistakes that Churches Make

Also, because I think it is helpful Google Church First Impressions and learn more… Read it all! – No, seriously, read as much as you can from as many different perspectives as possible.

Become a student of what it feels like to be an outsider to the church; because the longer you have been an ‘insider’ the harder it is to remember what it was like to be an outsider.

 

What does Scripture say about First Impressions?

Read more about the topic here, here, and here! – Also, keep coming back because I will be blogging more about the scriptural basis for First Impressions in the upcoming weeks and months. Coming soon are some stories that help to put all of this into perspective as to why First Impressions at Churches matters so much to me.

More resources and blog posts to come.

Do you have Hospitality, First Impressions resources and materials to share?

Do you have any questions?

Comment below!

The Martha Struggle…

I am a part of a Bible study going through A Discipleship Journey book by David Buehring.

The book is more or less the type of study that whatever you put into it, is what you will get out of it. On the surface it seems simple, basic, and maybe a bit obvious in content. However, with all the points and across each chapter there is scripture to back it up… and we were encouraged to look up the passages “unless we know them by heart and could spit them out.”

Admittedly, I was more interested in the people in the group doing the study than actually the study itself. However, I have discovered that this study actually does help you to see correlations and scripture differently than if I would be just reading the Bible. The way things are put together and connected helps link themes and threads throughout scripture; which is always interesting to me.

I also find that in my head, I always have more time than it takes in reality to actually go through each chapter. – accidental procrastination at its finest.

Recently, we were talking and learning about hearing the voice of God. In the study, it took us through where and how God speaks throughout scripture… Which of course, also lead us to talking through the various things that get in the way of us hearing His voice.

In Luke, there’s a part that talks about Jesus going to visit and stay with two sisters.. Mary and Martha. Mary is enthralled, and just sitting at the feet of Jesus soaking it all in, while Martha is busy trying to get dinner together and all the ‘things’ involved with having guests come and stay. I imagine she wanted everything to be perfect.. Viewing her diligence and hospitality as being her gifting and how she showed her love and care for her guests.

If you don’t know the story, Martha finally gets frustrated and goes to Jesus complaining and asking Him, ‘Don’t you care that I’m doing all of these things and Mary is being lazy and sitting around letting me do all the work? I too would love to join but things have to get done!’ (My own paraphrase of what she said)

Can’t you just feel her frustration? – ‘No one will eat if EVERYONE just sat around all day listening to Jesus talk! It is just logical and practical!’ (Still my own addition to the thoughts of Martha)

Martha WANTS to sit and listen too.. But her understanding of responsibility requires her to get up and do the work needed.

So, how does Jesus respond?… By essentially telling Martha to leave Mary alone, she’s chosen the ‘better’ path.

Because I love thinking through ‘what would I do if I were in that situation?…

I would be so mad if I were her!

My response would probably have been to cross my arms, get my sassy face on, and say: ‘ok, fine then. I too will sit, and then no one will get dinner and we will all starve! Then what will we do?’
If you know me, you’ve likely experienced my logic and sass rolled into one moment (it happens frequently)!

However, because Jesus is the amazing teacher/God rolled into one, He would likely respond reproachfully. Something along the lines of how I don’t ‘need’ to do anything for Him, His kingdom is perfectly capable without me… and then He would do another miracle and snap His fingers giving everyone a food spread like only God could give…

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And… I would probably still be mad..

But more out of pride and defiance than anything legitimate… Only to be repentant and understanding of how wrong I was late into the night as I mulled it over when I should have been sleeping.

The struggle is SO real.

Things have to get done. Life has to have people who are doers, movers and shakers!.. How can it be that the one who is ‘lazy’ and sitting to learn be the one who has chosen correctly?!
The heart. It all (always) boils down to the heart.

How do we know? Because of passages like Matthew 25 where it was the people who have DONE things and loved people who truly knew him.

It all always boils down to a heart thing.

God does not need our work, we are not doing Him any favors when we get too busy in our ministry to know Him well.

I am in a season of too busy in ministry… Actually no, that is not accurate. I’m too lazy in my free time by choosing to watch tv online rather than open my Bible. 😒

It is definitely a good reminder of the heart of my actions needing to be about taking the time to sit and soak in time with Jesus, and knowing when it is the time and place to do things… But, not to confuse the busyness with being a good replacement of time spent.

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